Robotic Process Automation

Robotic Process Automation (RPA) is a business strategy in which the human worker replaced by AI software that can perform responsive and repetitive tasks in an easier and better manner.

Job to teach robots (RPA)

In many offices, the work done by the staff was monotonous. For example, people working in the customer service department of any company are trying to answer their customers’ questions and solve their problems. Most of these questions are the same, in fact, the same questions customers ask.

For example, a customer calls a bank and asks how much is left in their account. The same question asked by many customers. Also, customers call mobile phone service providers and ask about different voice or data packs. The same question frequently asked by numerous customers. The companies concerned need manpower to answer such questions. The fact is that it does not take much skill to answer these questions. Moreover, deploying such manpower increases the cost of companies a lot.

The solution is to use the concept of “robotic process automation” in recent times. A prime example of this is the chatbots on the websites of many banks now to answer the questions you ask. It simply means robots that can chat with you. This means that if you ask a question to this chatbot on this website, it will try to answer your questions. The chatbot is a programming language for computers. He is not any human. He tries to answer your questions by trying to understand them.

Why will this be important in the future?

Example of Robotic process Automation

All industries and companies need to focus on increasing their revenue as much as possible and minimizing their expenses as much as possible. This is especially true in the case of companies that provide direct or indirect customer service. Because their main expenditure is on manpower. They have to hire people, run call centers to solve their customers’ problems. They have started using mechanization to reduce that cost. These companies intend to put more emphasis on this in the future.

For example, some Indian banks have announced soon that they are trying to provide an “unmanned banking” facility. This means that even if you go to a bank branch, there may not be a single person to do your work there. Only robots will be able to complete your work.

If there is work beyond the capacity of a robot, the banks will appoint one or two people in each branch. The rest of the work, however, will complete due to mechanization. This means that there is a strong possibility that the concept of humanization will take the place of man in every place where there is customer service or overall that kind of work. These people will have to acquire new skills. Such jobs will no longer exist.

What skills do you need to learn the Robotic Process Automation?

One purpose ought to be created clear at the point. Many people are confused between the mechanization of “robotic process automation” and the use of artificial intelligence. Many people do not know the difference between the two. Some individuals suppose that these two things are the same stuff. We call software that can mimic human actions mechanization.

So we call artificial intelligence the ability to act like a person’s intelligence and emotions. That is, mechanization was relatively easy. It teaches the computer to perform actions that we can easily do. In artificial intelligence, however, we try to teach the computer to think. In short, there is a difference between ‘doing’ and ‘thinking’.

Many companies now provide software for mechanization. Among them, “Blue Prism” considered to be the leading software of the company. This is the kind of software “UI Path” and it is available for free. In addition, software such as “Automation Anywhere”, “Softomotive”, “Pega” can be used for this purpose.


For those who want to involved in the computerization industry, learning such software is an option. The second option is to understand the nuances of how to implement the concept of mechanization in a particular industry without having to learn the software. I mean, even if I don’t have much speed in software, programming, I can study in-depth what the mechanization of a bank means and I can get involved in that work.

What are the employment opportunities?

1) Although artificial intelligence, robots are all complementary to human beings, they can also take away the livelihood of human hands. With this in mind, the man who takes care not to be carried away in the rush of artificial intelligence, mechanization, will surely survive in the world of tomorrow.

2) Everyone should think about what kind of work a robot can do and what kind of work he cannot do according to his ability.

3) A simple example of this is that a robot can easily replace a cashier working in a bank, but basically, a cashier will only be able to learn the skills of a robot.

4) That is, a person who insists on learning how to do any work from a robot, how can I stand in front of a robot? Such a pessimistic person will go ahead.

5) Whether humanization is good or bad, the moral question, the huge number of unskilled people in a country like India, the problem of unemployment is already there. But it is also true that robots will take the lives of humans.

robotic process automation
robotic process automation

Robotic Process Automation Tools

Tag Ui

This is an open-source cross-platform command-line tool that allows you to automate your desktop web, mouse, and keyboard actions is easily.


using the automagica building blocks you’ll be able to alter something automatic coverage small soft workplace automation business app automation browser automation and so on.

Robot framework RPA

robot framework foundation maintenance R bi a functionality as part of ongoing robot framework development.robot framework rpa is open and extensible which means that it can be integrated with virtually any other tool to create powerful and flexible RPA solutions.


It is a poster merchant backed absolutely free and open supply robotic method automation product developed by Telligro.


is a jio automation library written in pure Python. and well developed for Windows at its simplest. it allows you to send mouse and keyboard action to dialogues and controls on both windows and Linux.


It is a free open-source RPS software written in C hash WPF and net core 3.0.


It automates anything you see on the screen of your desktop computer running Windows Mac or some Linux or uses image recognition powered by open cv to identify the GUI components.
selenium it is a family are test automation tool that is capable of only web browser automation.


formerly known as shark RPA is a free and open-source ERP solution powered by the dot net framework that allows you to automate TDS and repetitive task with simple and customisable commands.


It is an open source selenium based automation framework for windows platforms.

Bottom line

RPA is now in early stage. In future it will be adopted in each and every sector whether it is hospitality, Automobile or business. Thus to conquer in this field you may choose it as a carrier option.

By Pravin

I'm an engineering student...

4 thoughts on “Robotic Process Automation-future and opportunities”

Leave a Reply

Your email address will not be published.